Debt Recovery Process: How Recuvery Handles It
A smarter, automated collections workflow—our debt recovery solutions are driven by data and built to scale.
01
Account Segmentation & Prioritization
Recuvery automatically categorizes accounts based on delinquency age, payment history, risk level, and customer type. This enables targeted workflows for early-stage reminders, soft defaults, and harder recovery cycles, with no room for manual oversight.
02
Automated, Omnichannel Outreach
No more manual emails or one-size-fits-all scripts. Our platform uses AI-driven messaging sequences across email, SMS, in-app notifications, and voice drops—customized by account type, behavior, and response patterns.
03
Behavioral Triggers & Smart Timing
We use real-time behavioral signals (email opens, clicks, site visits, login activity) to dynamically adjust cadence, tone, and channels — maximizing the chance of recovery without over-communicating.
04
Self-Service Payment Enablement
Every message includes a secure link to a branded, user-friendly payment portal, allowing debtors to pay in full, set up a payment plan, or request support on their terms.
05
Real-Time Reporting & Insights
We do the work. Your dashboard surfaces the insights you need to steer smarter, faster business decisions.
Want to See the Workflow in Action?
Schedule a personalized walkthrough to see how our debt recovery platform automates recovery while maintaining brand tone, compliance, and trust.
Recuvery Is the Modern Answer to Outdated Collection Practices
It Uses Intelligence, Not Intuition
Legacy collections teams rely on “gut feel” and generic cadences. Recuvery uses behavioral data and response signals to adapt tone, frequency, and channel, just like modern CRM or marketing tools.
It Respects the Customer Relationship
A 30-day overdue invoice doesn’t mean a broken relationship. Recuvery’s tone and approach reflect that—no aggressive legalese, no brand-damaging language. Just helpful, timely nudges that fit your brand voice.
It Provides Clarity Without the Busywork
While Recuvery runs in the background, your team gets a real-time dashboard that distills what’s working, where the process is lagging, and what needs escalation. You’re not managing the process—you’re steering it, with insight.
It Makes Repayment Easier
Not every overdue balance needs a hard stance. Recuvery enables flexible, policy-aligned payment plans that give customers room to resolve debt, while keeping you in control of the terms.
It Gives Customers the Tools to Self-Resolve
Collections shouldn’t depend on manual follow-ups or back-and-forth emails. Recuvery includes a self-service app where customers can check balances, choose a plan, and pay securely, on their time, without friction.
It Uses Credit Reporting Thoughtfully, Not Tactically
When necessary, Recuvery can report to major credit bureaus—but always with transparency, strategic intent, and compliance built in. It's not about pressure; it’s about maintaining accountability without burning bridges.